Massage therapy should be safe. For many survivors, it becomes the opposite – a private setting where boundaries are violated and a client is left shocked, confused, and unsure what to do next. If you were sexually assaulted or inappropriately touched during a massage at a Massage Envy location, you are not alone, and you may have legal options.
Our firm represents survivors of sexual assault and abuse that occurred at Massage Envy locations nationwide. These cases are uniquely traumatic because the setting is meant to feel safe and professional – a place you can relax and let your guard down. Instead, survivors are often left feeling violated, embarrassed, and alone. Many people leave the appointment wondering whether it “counts” as inappropriate conduct, blaming themselves, or worrying no one will believe them. We will.
In the many lawsuits TLO Law has filed against Massage Envy, survivors have alleged that the company built customer trust through promises of safety and a “zero tolerance” policy, while thousands of complaints were handed internally and clients were discouraged from reporting to law enforcement or state licensing boards. These cases also allege that serious warning signs were ignored, complaints were minimized, and preventable failures in oversight allowed unsafe conditions to continue.
TLO Law has represented more than one hundred clients in cases against Massage Envy and its franchises. We understand how these cases are fought and defended, how to investigate what really happened, and how to pursue accountability while protecting a survivor’s privacy and dignity.
If something happened during a massage and you have been carrying it alone, we encourage you to reach out. A confidential conversation can help you understand your rights and next steps – even if you are unsure what happened qualifies as sexual misconduct or assault.
Massage Envy’s history of reported sexual assaults shows how deeply things can go wrong when safety and accountability are not taken seriously. By highlighting national media investigations and survivor stories, this section helps ensure those experiences are no longer minimized or hidden. This visibility not only validates what survivors have gone through, it also underscores the urgent need for meaningful change to better protect clients in the future.
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We represent clients throughout California, including the entire San Francisco Bay Area, Sacramento County, Sonoma County, Napa County, Los Angeles County, San Diego County, Orange County, and all communities statewide. Our attorneys are also licensed to practice law in Missouri, Colorado, and New York and handle cases throughout those states.