Massage appointments are supposed to be calming, professional, and safe. When a massage therapist crosses the line, the experience becomes frightening and violating, especially in a private room where a client is undressed and vulnerable. If you were sexually assaulted or inappropriately touched during a massage at an Elements Massage location, you may have legal options, and you deserve to be heard.
TLO Law, P.C. has represented hundreds of survivors of sexual assault and abuse connected to massage and spa businesses, including cases involving Elements Massage. These cases are especially traumatic because the service is marketed as therapeutic and respectful – a place where you should be able to relax and let your guard down. Instead, survivors are left trying to process what happened, questioning whether it “counts” as inappropriate conduct, blaming themselves, or worrying no one will believe them. We will.
Attorneys Kristen Vierhaus and Bobby Thompson have filed a civil lawsuit in Orange County Superior Court against Elements Therapeutic Massage, LLC and the franchise owner alleging failures in safety, oversight, and accountability after a customer reported inappropriate sexual touching during her massage appointment at Elements Massage – Laguna Niguel (Jane Doe (E.B.) v. Elements Therapeutic Massage, LLC, et al., Case No. 30-2025-01496682-CU-PO-CJC). The complaint alleges that improper touching by massage therapists is a known risk in the industry. It also alleges that Elements Massage promoted safety, professionalism, and consent as core commitments, but failed to take reasonable steps to protect guests from foreseeable misconduct.
TLO Law, P.C. is widely recognized for handling massage and spa sexual assault cases, including claims against national franchise chains. We have helped hundreds of survivors take action. We know how these cases are investigated, defended, and resolved, and we approach them with urgency, discretion, and compassion. If something happened during a massage and you have been carrying it alone, we encourage you to reach out. A confidential conversation can help you understand your rights and next steps – at your pace, and in complete confidence.
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We represent clients throughout California, including the entire San Francisco Bay Area, Sacramento County, Sonoma County, Napa County, Los Angeles County, San Diego County, Orange County, and all communities statewide. Our attorneys are also licensed to practice law in Missouri, Colorado, and New York and handle cases throughout those states.